Winner: Ashley Furniture Homestore;

Whether it is a restaurant or retail establishment, you want to be waited on by someone who not only has a helpful demeanor, but who is knowledgeable about the products they sell. And according to our readers, the employees of the two Memphis-area Ashley Furniture Homestore franchises have those qualities in spades.

“We are constantly training employees, says Paul Gallagher, manager of the Cordova store. “We are a very service-oriented business. We are proud of what we do.”

2385 N. Germantown Parkway, 791-0346; 7200 Winchester, 507-4792. Open 10 a.m. - 8 p.m. Monday - Thursday, 10 a.m. - 9 p.m. Friday and Saturday, and 1 p.m. - 5:30 p.m. Sunday.

Finalist: Eclectic Eye; Oak Hall